Shipping Policy

Effective Date: January 1st, 2024

Shipping Destinations: 

XtraPharma is delighted to offer worldwide shipping. We maintain warehouses in both the USA and the UK, facilitating efficient order processing within these regions as well as worldwide.

Shipping Methods:

We provide the following shipping methods:

  • USA to USA
  • UK to UK
  • UK to Worldwide

Shipping Fees:

A flat shipping fee of $30 will be charged for each order. However, for orders totaling $500 or more, we offer complimentary standard shipping.

Processing Time:

Orders are processed within 1-2 business days from the date of purchase. Please note that this processing time may vary during peak seasons or promotional periods.

Shipping Time:

The shipping time will depend on the destination and the shipping method selected:

  • USA to USA: 2-5 business days
  • UK to UK: 2-5 business days
  • UK to Worldwide: 7-14 business days

Please be aware that these are estimated delivery times, and actual delivery may vary based on factors beyond our control, such as customs processing times for international orders.

Order Tracking:

To ensure accurate tracking information, tracking numbers will be provided 14 days after the initial purchase. Customers will receive a shipping confirmation email containing the tracking number at that time.

Customs and Import Duties:

For international shipments, customers are responsible for any customs and import duties that may be applicable. Customs policies vary widely from country to country, so please check with your local customs office for more information.

Delivery Address:

We do not guarantee delivery to PO Box addresses. Please provide a physical address for delivery during the checkout process.

Lost or Delayed Shipments:

While we strive to ensure timely and secure delivery, XtraPharma is not responsible for any delays, lost shipments, or additional customs fees incurred during transit. We will, however, work diligently to assist you in resolving any shipping issues.

Contact Us:

If you have any questions or concerns about our shipping policy, please feel free to contact us at [email protected].

Thank you for choosing XtraPharma. We appreciate your business.

XtraPharma,
1537 Main Street Redmond,
WA 98052

[email protected]

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